monkey.com.au collects or may collect the following kinds of information about members:
Registration Information (Private & Business Users) :
- First Name
- Last Name
- Street Address
- Suburb
- State
- Postcode
- Contact phone number
- Mobile phone number
- Email Address
Registration Information (Business Users) :
- Business Name
- ABN
- Licence Number
- Business Logo
How registration information is used:
| Collected Information | Used / Displayed |
| First Name | Displayed in all PRIVATE users classified listings. Enables potential purchasers to ask for you by name if contacting you via telephone. |
| Last Name | Displayed in PRIVATE users classified listings if the Last Name field is completed during registration. If you do not wish to have your Last Name displayed in your listings, go to the "my details" section of the "my account" page, delete your Last Name and click "Update". |
| Street Address | ONLY displayed in BUSINESS users classified listings. This information is collected for all registering members, in the event that the appropriate authorities make a formal request for this information. |
| Suburb | Displayed in ALL classified listings. Enables a potential purchaser to identify your general locality. |
| State | Displayed in ALL classified listings. Enables a potential purchaser to search for items in a particular state. |
| Postcode | Displayed in ALL classified listings. Enables a potential purchaser to identify your general locality, if there are two places with the same or similar name within the same state. |
| Contact phone number | Displayed in ALL classified listings. Enables potential purchasers to contact you via telephone. |
| Email address | Displayed in ALL classified listings. Enables potential purchasers to contact you via email. |
| Mobile phone number | Displayed in PRIVATE users classified listings if the Mobile Telephone field is completed during registration. If you do not wish to have your Mobile Telephone number displayed in your listings, go to the "my details" section of the "my account" page, delete your Mobile Telephone number and click "Update". |
| Business Name | Displayed in all BUSINESS users classified listings. |
| ABN | Displayed in all BUSINESS users classified listings. |
| License Number | Displayed in all BUSINESS users classified listings when supplied. This is to meet regulatory requirements where applicable. |
| Business Logo | Displayed in BUSINESS users classified listings, when a Business user has a Monkey Special in the category that the classified listing is placed. |
You can update any of the above information by logging onto the monkey website and visiting the "my details" section of the "my account" page.
Other Personal Information:
Personal information provided voluntarily by you, including the content of any advertisement listed by you.
Responses to surveys, contests or online activities.
Non-personally identifiable information, such as your IP address, browser type, pages visited etc. None of this information identifies you personally.
Complaints are investigated as appropriate. The fact of the complaint may be recorded and details stored in case of future complaints against the same member.
Protecting your Privacy:
monkey.com.au does not sell, rent, or share personal information about you with any third party, except to business partners as required to deliver monkey.com.au services or where required by law.
Storage and security of personal information held by monkey.com.au:
All information is stored on systems that include physical, technical and procedural methods for protection of this data.
Classified advertisements are deleted from our systems on a regular basis.
Other personal information provided voluntarily by you in response to surveys, competitions etc is deleted on a regular basis as soon as possible after the end of the event.
monkey.com.au does not utilise any cookies
monkey.com.au staff use of and access to information held by monkey.com.au:
Monkey Online Pty Ltd employees and contractors may also be members of the site, and their employment may give them access to information not generally available to other members of monkey.com.au or the general public. They will not use contact information or other personal information held by monkey.com.au for any purpose other than performing their assigned work duties.
Finding out what personal information we hold about you:
You can access all the contact information we hold about you at any time, simply by logging on to the monkey.com.au site.
If you would like to know what other information we hold about you, please contact us at privacy@monkey.com.au
If you require of your further details about our use of your personal information:
Please contact us at privacy@monkey.com.au

